Age Verification Submission Received

Thank you for submitting your age verification documentation. We are processing your submission:

If you are 21 years old or above:

Congratulations! Once your age verification is complete, and if you have successfully passed our age verification process, your order will be promptly processed and fulfilled, as you meet the legal age requirements for accessing our products.

If you are under 21 years old:

If the age verification documentation provided indicates that you are under 21 years old, we will be unable to fulfill your order at this time. Our products are only available to individuals who are 21 years old or above, in compliance with legal regulations.

In this case, your order will be automatically cancelled, and a full refund will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to be processed by your financial institution.

At LUCY, we prioritize responsible consumption and adherence to applicable laws. We appreciate your understanding and cooperation in this matter.

If you believe there has been an error in the age verification process, or if you have any other questions or concerns, please contact our customer support team at support@lucy.co. We will be happy to review your case and provide further assistance.

Thank you for your interest in LUCY and for taking the time to complete our age verification process. We value your trust and look forward to serving you if you meet the legal age requirements.